{"id":21838,"date":"2025-10-10T14:21:02","date_gmt":"2025-10-10T14:21:02","guid":{"rendered":"https:\/\/incredipros.com\/?p=21838"},"modified":"2025-10-10T14:21:04","modified_gmt":"2025-10-10T14:21:04","slug":"3-traps-the-mortgage-industry-doesnt-want-you-to-know-about-and-how-to-avoid-them","status":"publish","type":"post","link":"https:\/\/incredipros.com\/?p=21838","title":{"rendered":"3 Traps The Mortgage Industry Doesn&#8217;t Want You to Know About \u2014 And How to Avoid Them"},"content":{"rendered":"<div>\n<p>Buying a home is an exhilarating and exhausting process, one that tests the wits and resolve of even experienced buyers. And some of the very people you turn to for guidance might not always have your best interests in mind. <\/p>\n<p>Some of the industry\u2019s sales tactics can make it unnecessarily difficult for you to shop around, or to claim down payment assistance packages designed to encourage homeownership.<\/p>\n<p>To be clear, today\u2019s mortgage market is a kiddie pool compared to the shark-infested waters of 20 years ago. The Great Recession led to a flurry of regulations that cracked down on the abusive home lending industry practices that created the mortgage meltdown of 2008 and the foreclosure crisis that dragged on for years after that.<\/p>\n<p>Even so, borrowers can misstep and cost themselves money, and you can\u2019t always count on others to look out for your best interests. As you wade into the market for a mortgage, here are three potential traps you should know how to avoid.<\/p>\n<h2 id=\"conversation\" data-position=\"1\" data-beam-element-viewed=\"\" data-id=\"br-h2-1-onpage-placement\" data-type=\"h2\" data-location=\"Editorial\" data-name=\"h2_all\" data-text=\"Mortgage trap: That long, amiable conversation with a loan officer is designed to keep you from shopping around\" data-outcome=\"\">Mortgage trap: That long, amiable conversation with a loan officer is designed to keep you from shopping around<\/h2>\n<p>As mortgage volumes have slowed in recent years, some major lenders have adopted a new strategy: They draw you into an involved discussion with a friendly loan officer who keeps you on the phone for an extended period. The chat serves to build rapport, but also makes you feel as if comparison shopping is just too time-consuming.<\/p>\n<p>\u201cThey definitely want to make that conversation long, drawn out. \u2018What kind of pets do you have? What are your kids\u2019 names?\u2019\u201d says Shawn Malkou, managing broker at X2 Mortgage, a mortgage brokerage in Chandler, Ariz. <\/p>\n<blockquote class=\"pull-quote PullQuote PullQuote--long\">\n<p class=\"pull-quote__copy PullQuote-copy font-bold\">If that takes 30 minutes to an hour, that person is going to get off the phone and say, \u2018Wow, I don\u2019t want to spend another hour on the phone talking about mortgages.\u2019<\/p>\n<p>            <cite class=\"pull-quote__cite PullQuote-cite\">\u2014 Shawn Malkou<\/cite><br \/>\n                <span class=\"text-xs\">Managing broker, X2 Mortgage<\/span>\n    <\/p><\/blockquote>\n<p>In one case, Malkou spoke to a borrower who had locked in a mortgage offer with a rate half a point higher and closing costs that were $5,000 more than the competing offer Malkou could secure.<\/p>\n<p>\u201cWhen I said that, the client said, \u2018It\u2019s not that big of a deal,\u2019\u201d Malkou says. \u201cThat\u2019s a massive difference. But there was still a lot of pushback from the homeowner about not wanting to redo that process. Most borrowers go with the first lender they talk to.\u201d<\/p>\n<p>Short-circuiting the shopping process is all too common, says Scott Harris, founder of Magnetic Real Estate in New York City and author of The Pursuit of Home: A Real Estate Guide to Achieving the American Dream.<\/p>\n<p>\u201cThe reason people don\u2019t [mortgage comparison shop] is because it\u2019s so painful,\u201d he says. \u201cThe pain of going through the mortgage process is real. People just say, \u2018OK, this is a good-enough rate.\u2019\u201d<\/p>\n<p>Benjamin Schieken, founder of mortgage shopping site Fincast, says the long conversations are an example of big lenders using consumer psychology in their favor.<\/p>\n<p>\u201cIt\u2019s smart business, it\u2019s just not good for consumers,\u201d he says. \u201cYou just need to provide six specific pieces of information to get a mortgage. You could make that conversation last less than 30 seconds. But consumers don\u2019t know that.\u201d<\/p>\n<p>Part of the impetus behind the long conversations is for the loan officer to create camaraderie and persuade the borrower that the relationship outweighs any potential savings.<\/p>\n<blockquote class=\"pull-quote PullQuote PullQuote--long\">\n<p class=\"pull-quote__copy PullQuote-copy font-bold\">Building that rapport is a huge opportunity for a lender. But this isn\u2019t a relationship. This is a financial transaction. Let\u2019s treat it as such. Otherwise, you will end up overpaying.<\/p>\n<p>            <cite class=\"pull-quote__cite PullQuote-cite\">\u2014 Benjamin Schieken<\/cite><br \/>\n                <span class=\"text-xs\">Founder, Fincast<\/span>\n    <\/p><\/blockquote>\n<h3>Avoid the trap<\/h3>\n<p><strong>Carve out time to shop for a mortgage.<\/strong> While you might feel locked in after a long phone conversation, you\u2019re still free to look for a better offer.<\/p>\n<p><strong>Get at least three offers from lenders.<\/strong> You should compare not just rates but also lender fees. You can try different types of lenders, such as a big bank and a credit union, and you might check with a mortgage broker, who can shop offers from various lenders. Bankrate can also help you shop around.<\/p>\n<p><strong>Be prepared for what\u2019s actually required.<\/strong> A mortgage application requires six pieces of information: the borrower\u2019s name, income and Social Security number, the property address, the purchase price and the loan amount. If the loan officer wants to carry on a longer conversation than that, feel free to politely let them know you need the call to move along \u2014 but with the knowledge that the person on the other end of the line probably has more practice at this conversation than you do.<\/p>\n<p>All of this requires some time and hassle. Mortgage rates vary based on a number of factors, including your credit score, your debt-to-income ratio and your loan-to-value ratio, so you\u2019ll have to provide some details to lenders. The upside: If you find a better deal, you might save thousands of dollars over the life of the loan.<\/p>\n<h2 id=\"down-payment\" data-position=\"2\" data-beam-element-viewed=\"\" data-id=\"br-h2-2-onpage-placement\" data-type=\"h2\" data-location=\"Editorial\" data-name=\"h2_all\" data-text=\"Mortgage trap: The loan officer or mortgage broker tells you down payment assistance programs aren\u2019t worth the hassle\" data-outcome=\"\">Mortgage trap: The loan officer or mortgage broker tells you down payment assistance programs aren\u2019t worth the hassle<\/h2>\n<p>Home prices remain at record levels, and that has created an affordability squeeze, especially for <u>first-time homebuyers<\/u>. There is a workaround, though: <u>Down payment assistance<\/u> programs, which are offered by every state as a way to encourage homeownership. Combine state programs with federal and local initiatives, and more than 2,200 down payment programs are active nationally, says Rob Chrane, CEO of Down Payment Resource, a company that tracks homebuyer assistance initiatives.<\/p>\n<div class=\"Callout flex flex-col gap-y-6 border-4 border-solid border-blue-100 rounded-lg py-8 px-6 md:px-10 mt-8 mb-16\">\n            <!-- htmlmin:ignore --><\/p>\n<h3 class=\"heading-3 my-0 text-crop-none text-blue-700\">\n    Down payment assistance programs 101<br \/>\n    <\/h3>\n<p>    <!-- htmlmin:ignore --><\/p>\n<div class=\"Callout-content text-gray-900 text-left wysiwyg m-0\">\n<ul>\n<li>Down payment assistance programs provide buyers with loans or grants to help cover down payment and closing costs.<\/li>\n<li>These programs are typically geared to first-time homebuyers \u2014\u00a0 often defined as someone who hasn\u2019t owned a home for the past three years.<\/li>\n<li>Many down payment assistance programs are available through state housing finance agencies. Some major cities, nonprofits and even mortgage lenders administer their own programs as well.<\/li>\n<li>Income requirements can vary widely.. In Washington State, for instance, down payment assistance is available to borrowers making up to $215,000. In Northern California, buyers making up to $309,000 can be eligible for California Housing Finance Agency programs.<\/li>\n<\/ul>\n<p>Keep reading: Down payment assistance: How it works and how to get it<\/p><\/div>\n<\/p><\/div>\n<p>Many buyers and even real estate agents are unaware of these programs. Chrane says that while 80 percent of borrowers using <u>Federal Housing Administration mortgages<\/u> are eligible for down payment assistance, just 15 percent receive it. That means buyers are missing out on real money.<\/p>\n<p class=\"Tldr my-6\">\n    The typical award nationally is $18,000, according to Down Payment Resource.\n<\/p>\n<p>But the amounts can range much higher. In some cases, buyers \u2014 with the help of savvy loan officers \u2014 cobble together <u>six-figure down payment assistance packages<\/u>. Dozens of down payment programs now offer more than $100,000 in assistance. In one particularly large example, the City of San Francisco extends up to $500,000 in down payment assistance to first-time buyers, reflecting a housing market where the median home sale price is well above $1 million.<\/p>\n<p>The twist: Qualifying for down payment assistance takes time and effort. Buyers typically must complete a first-time buyer course. And maximizing the programs means applying not just to your state housing finance agency but also to other entities, such as your city or county housing program, your employer and perhaps the Federal Home Loan Bank.<\/p>\n<p>All those steps and paperwork create extra work for loan officers, so many mortgage professionals don\u2019t even mention the availability of down payment assistance. If the borrower brings it up, Chrane says, the loan officer might respond with an objection, such as \u201cThese programs take too long and sellers don\u2019t like them,\u201d or, \u201cWe don\u2019t really do those kinds of loans.\u201d<\/p>\n<p>\u201cHomebuyers never make it into the system because a loan officer effectively discourages them at hello,\u201d Chrane says.<\/p>\n<p>The stakes vary, but for some would-be buyers, the cost could be that they continue renting rather than becoming homeowners.<\/p>\n<p>\u201cIt\u2019s worth noting that this isn\u2019t just extra work avoidance,\u201d Chrane says. \u201cIt also intersects with bias \u2014 borrowers most in need of down payment assistance tend to be first-time buyers, lower-income households and disproportionately people of color. Discouragement at this stage magnifies disparities in homeownership.\u201d<\/p>\n<h3>Avoid the trap<\/h3>\n<p>Research down payment assistance programs available in your state and municipality. If you\u2019re a first-time buyer who meets the income requirements, start the process of applying and look for a loan officer or real estate agent who can guide you through the process.<\/p>\n<section class=\"editorial-insight-box --insight-box +mg-vertical-md\" data-template=\"insight_box\">\n<div class=\"card-body border-l-4 border-blue-800\">\n<div class=\"content-wrapper\">\n<p>\n                    Here&#8217;s where to start\n                <\/p>\n<div class=\"content wysiwyg wysiwyg--flush\">\n<p>To find your state\u2019s program, check out <u>Bankrate\u2019s state-by-state guide<\/u>. And <u>Down Payment Resource<\/u>, a private company, provides various resources for homebuyers, real estate agents and lenders, including an eligibility and assistance look-up tool.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<h2 id=\"fees\" data-position=\"3\" data-beam-element-viewed=\"\" data-id=\"br-h2-3-onpage-placement\" data-type=\"h2\" data-location=\"Editorial\" data-name=\"h2_all\" data-text=\"Mortgage trap: Lender fees can vary widely \u2014 but not in an obvious way\" data-outcome=\"\">Mortgage trap: Lender fees can vary widely \u2014 but not in an obvious way<\/h2>\n<p>The regulations enacted after the financial crisis have reined in the worst abuses in the mortgage industry, but lenders still have wiggle room to charge some fees.<\/p>\n<p>\u201cLender fees are a big variable,\u201d says Jeffrey Ruben, president of WSFS Home Lending at WSFS Bank in Wilmington, Del. \u201cWe are legally permitted to charge borrowers credit check fees, flood certification fees, tax service fees, overnight delivery fees, wire fees. We\u2019re allowed to charge them, but we don\u2019t have to charge them.\u201d<\/p>\n<p>And there\u2019s the challenge, Ruben says. While his company doesn\u2019t pass on such fees to borrowers, lenders can charge you for some or all of them.<\/p>\n<blockquote class=\"pull-quote PullQuote PullQuote--long\">\n<p class=\"pull-quote__copy PullQuote-copy font-bold\">You have to find all those fees on the transaction sheet or the summary. Any single one of them isn\u2019t thousands and thousands of dollars, but they add up to thousands of dollars.<\/p>\n<p>            <cite class=\"pull-quote__cite PullQuote-cite\">\u2014 Jeffrey Ruben<\/cite><br \/>\n                <span class=\"text-xs\">President, WSFS Home Lending ta WSFS Bank<\/span>\n    <\/p><\/blockquote>\n<p>Just to make things even more complex, some other types of fees, such as appraisals and government recording, are almost always passed through to the buyer. The average tab for closing costs is about $3,000, not including recording fees and taxes, according to LodeStar Software Solutions.<\/p>\n<h3>Avoid the trap<\/h3>\n<p>Regulators encourage borrowers and lenders to focus on the <u>annual percentage rate (APR)<\/u>, which rolls in the costs of fees to calculate a more accurate rate. \u201cYou need to consider the cost of that loan, and not just look at the interest rate,\u201d Ruben says.<\/p>\n<p>Fees that could be negotiable:<\/p>\n<ul class=\"wp-block-list\">\n<li>Credit check<\/li>\n<li>Flood certification<\/li>\n<li>Tax service<\/li>\n<li>Overnight delivery<\/li>\n<li>Wire fee<\/li>\n<\/ul>\n<h2 data-position=\"4\" data-beam-element-viewed=\"\" data-id=\"br-h2-4-onpage-placement\" data-type=\"h2\" data-location=\"Editorial\" data-name=\"h2_all\" data-text=\"The bottom line\" data-outcome=\"\">The bottom line<\/h2>\n<p>The days of predatory mortgage lending are long gone. The mortgage industry has shifted to subtler ways of discouraging you from getting the best deal. By understanding where the pitfalls are, you can avoid common traps.<\/p>\n<div class=\"HelpfulCTA mx-auto flex flex-col items-center gap-6 my-6 max-w-108 py-12 text-base border-y border-gray-200\" data-helpful-cta=\"\" data-beam-element-viewed=\"\" id=\"did-you-find-this-helpful\" data-type=\"cta\" data-location=\"article-bottom\" data-position=\"banner\" data-text=\"Did you find this page helpful?\">\n<div class=\"HelpfulCTA-initial w-full flex flex-col items-center gap-4\" data-cta-initial=\"\">\n<div class=\"HelpfulCTA-question text-lg font-bold text-center text-gray-900\">\n            Did you find this page helpful?<\/p>\n<div id=\"kdiiiDvQtt\" class=\"hidden\">\n<div class=\"wysiwyg wysiwyg--sm wysiwyg--flush max-w-xs\">\n<p class=\"mb-6 text-base\">\n                            <strong class=\"block font-bold text-gray-900\">Why we ask for feedback<\/strong><br \/>\n                            Your feedback helps us improve our content and services. It takes less than a minute to<br \/>\n                            complete.\n                        <\/p>\n<p>Your responses are anonymous and will only be used for improving our website.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>Help us improve our content<\/p>\n<div class=\"HelpfulCTA-actions flex gap-4 mt-2\">\n            <button type=\"button\" class=\"HelpfulCTA-btn HelpfulCTA-btn--yes border border-2 border-blue-600 text-blue-600 rounded px-6 py-2 transition font-semibold flex items-center gap-2 hover:bg-blue-50\" data-cta-yes=\"\" data-beam-element-clicked=\"\" id=\"did-you-find-this-helpful-yes\" data-type=\"button\" data-location=\"article-bottom\" data-position=\"banner\" data-text=\"Yes\" data-outcome=\"response submitted\"><br \/>\n                <span class=\"Icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"Icon-glyph\" viewbox=\"0 0 24 24\" fill=\"currentColor\" focusable=\"false\"><title>Thumbs Up Icon<\/title><path d=\"M13.165 2.175c.322 0 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0-.323.322c-.075.15-.075.603-.075 1.226v7.68c0 .623 0 1.075.075 1.226.075.14.183.247.323.322.15.075.603.075 1.228.075h.16c.625 0 1.078 0 1.228-.075a.778.778 0 0 0 .324-.322c.075-.151.075-.603.075-1.227V5.423c0-.623 0-1.076-.075-1.226a.722.722 0 0 0-.324-.322c-.15-.076-.603-.076-1.227-.076h-.161Z\" class=\"icon-base\"\/><\/svg><\/span> <span class=\"text-base leading-4\">No<\/span><br \/>\n            <\/button>\n        <\/div>\n<\/p><\/div>\n<p>    <!-- Yes Form --><\/p>\n<p>    <!-- No Form --><\/p>\n<div class=\"HelpfulCTA-thankyou flex flex-col items-center gap-2\" data-cta-thankyou=\"\" style=\"display:none;\">\n<p>Thank you for your<br \/>\n            feedback!<\/p>\n<p>Your input helps us improve our<br \/>\n            content and services.<\/p>\n<\/p><\/div>\n<\/div><\/div>\n<p>Read the full article <a href=\"https:\/\/www.bankrate.com\/mortgages\/first-time-buyers\/traps-the-mortgage-industry-doesnt-want-you-to-know\/\" target=\"_blank\" rel=\"noopener\" 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And some of the very people you turn to for guidance might not always have your best interests in mind. Some of the industry\u2019s sales tactics can make it unnecessarily difficult for you to shop<\/p>\n","protected":false},"author":1,"featured_media":21839,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[58],"tags":[],"class_list":{"0":"post-21838","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-homes"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>3 Traps The Mortgage Industry Doesn&#039;t Want You to Know About \u2014 And How to Avoid Them | IncrediPros<\/title>\n<meta name=\"description\" content=\"Buying a home is an exhilarating and exhausting process, one that tests the wits and resolve of even experienced buyers. 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